Awards & Recognitions
Innovation Recognized
With more than 900 worldwide patents or patents pending, we have a long history of advancing consumer engagement technology and driving the ongoing innovation with an investment in research and development.
We're committed to turning innovation into action. Our award-winning contact center platform and self-service/IVR, workforce management, employee engagement and digital consumer engagement solutions have helped thousands of companies deliver better customer experiences.
2022
Awarded:
Top 5 Best Workforce Optimization/Engagement Management (WFO/WEM)
The 2022 CRM Industry Leader Awards
Awarded:
Most Promising Gamification Solution Providers
CIOReview
Awarded:
A Leader in the Workforce Management Category of the Winter 2022 G2 Enterprise Grid® Report for Contact Center Workforce
G2
Awarded:
A Leader in the Workforce Management Category of the Summer 2022 G2 Enterprise Grid® Report for Contact Center Workforce
G2
2021
Awarded:
Outbound Campaign Management Leadership Award
Frost & Sullivan
Awarded:
A Leader in the Workforce Management Category of the Spring 2021 G2 Enterprise Grid® Report for Contact Center Workforce
G2
Awarded:
A Leader in the Workforce Management Category of the Fall 2021 G2 Enterprise Grid® Report for Contact Center Workforce
G2
Awarded:
2021 Capterra Shortlist for Workforce Management
Capterra
Awarded:
2021 GetApp Category Leader for Workforce Management
GetApp
Awarded:
2021 Software Advice Front Runner for Workforce Management
Software Advice
Awarded:
2021 Top Performer
FeaturedCustomers.com Call Center Management Software
Awarded:
Contact Center Technology Award
Alvaria Motivate
Customer Magazine
Awarded:
Responding In A Crisis: Best Partnership Solution (Technology) with Hoist Finance
Gold
European Contact Centre & Customer Service Awards
Awarded:
Most Effective Application of Technology with Hoist Finance
Finalist
European Contact Centre & Customer Service Awards
Awarded:
Client & Supplier Awards
Operational Transformation with Hoist Finance
The Forum Awards
Awarded:
Supplier & Client Awards
Workforce Optimisation with ShiftTrack
The Forum Awards
Awarded:
Remote Work Pioneer Award
Noble Cloud Contact Centre
TMC Net
Awarded:
Product of the Year Award
Noble IVR Virtual Assistant
Customer Magazine
2020
Awarded:
Winter 2020 Market Leader
FeaturedCustomers.com Call Center Management Software
Awarded:
Strong Performer in the Forrester Wave: CCAAS 2020
Forrester
Awarded:
Top 20 Auto Dialer Software Report
Top 20 Predictive Dialer Software Report
Top 20 Workforce Management Software Report
Capterra
Awarded:
A Leader in the Workforce Management Category of the Spring 2020 G2 Enterprise Grid® Report for Contact Center Workforce
G2
Awarded:
WFM Category Leader, Winter 2020 G2 Enterprise Grid® Report for Contact Center Workforce
G2
Awarded:
WFO Innovation Award
Noble Gamified Learning Management System (GLMS)
Customer Magazine
Awarded:
Technovation & Best of Show Awards Noble Conversations Analytics Insight 2.0
PACE
Awarded:
Tim Searcy Award for Advocacy
Noble Systems Karl Koster
PACE
Awarded:
Workforce Innovations Solutions of the Year Award
Noble Gamification
CCW Excellence Awards
Awarded:
Contact Center Technology Award
Noble Gamification 2.1
Customer Magazine
Awarded:
Product of the Year Award
Noble Conversations Analytics Insight 2.0
Communication Solutions
Awarded:
Product of the Year Award
Noble Gamification 2.0
Customer magazine
2019
Awarded:
#1 Ranking, Summer 2019 G2 Grid® Report for Contact Center Workforce
G2
Awarded:
#1 Ranking, Spring 2019 G2 Grid® Report for Contact Center Workforce
G2
Awarded:
20 Most Promising Gamification Solution Providers
CIO Review
Awarded:
Contact Center Technology of the Year
Noble Conversations Analytics Insight
Customer magazine
Awarded:
Product of the Year
Noble Gamification Mobile
Communication Solutions
Awarded:
Outbound Market Leadership Award
Noble Systems
Frost & Sullivan
Awarded:
Product of the Year
Conversations Analytics
Customer magazine
Winning Awards for Over Four Decades
Aspect has received a steady stream of industry awards for 40+ years. Key recognitions from recent years include:
2018
- Aspect Software Receives the 2018 Frost & Sullivan Asia-Pacific Outbound Systems Market Share Leadership Award
- Aspect Software Receives the 2018 Frost & Sullivan Asia-Pacific Contact Center Applications Growth Excellence Leadership Award
- Aspect Software and Aspect Via® Enterprise Recognized as 2018 Value Index Leaders for Contact Centers in the Cloud
- Aspect Via® Workforce Management™ (WFM) is named Product of the Year by CUSTOMER Magazine
- Aspect Software Named 2018 CRM Service Leader for Best Contact Center Infrastructure Software, Best Interactive Voice Response, and Best Workforce Optimization Solution
- Noble is awarded Best Contact Centre Technology Provider for Noble Gamification in the Collections & Customer Services Awards
- Noble Systems is awarded the Outbound Market Leadership Award by Frost & Sullivan
- Noble Gamification wins the Customer Magazine (TMC) Contact Centre Technology Award
- Noble WEM & Gamification win the Customer Value Leadership Award by Frost & Sullivan
- Noble Systems wins Contributor of the Year Award from the CRC Innovation Council
- Noble Systems wins 2018 Member of the Year Award from PACE
- Noble® Conversations Analytics wins the Customer Magazine Product of the Year Award
2017
- Aspect Software Recognized as a “Best of the Best” Professional Service Organization by SPI Research
- Aspect Software Named 2017 Frost & Sullivan Thailand Contact Center Applications Vendor of the Year
- Noble Systems wins the North American Outbound Dialing Market Share Leader Award from Frost & Sullivan
- Noble SmartAccept® wins the Customer Magazine Contact Centre Technology Award
- Noble® Secure Payment Assist is awarded Product of the Year by Communications Solutions
- Noble® Enterprise Solution is named TOP 10 Contact Centre Software and Technology by CallCentreHelper.com
- Noble Systems wins the CECP VANGUARD by PACE
- Noble Systems wins the Vendor of Excellence Award by PACE
- Noble Systems wins the Chairman's Award by PACE
- Noble® Composer Multi-session Agent wins Product of the Year Award by Customer Magazine
2016
- Aspect Via is a 2016 Ventana Research Technology Innovation Award winner for Customer Excellence
- Aspect® Unified IP® named a leader in The Forrester Wave™: Contact Center Interaction Management (CCIM) for Large Contact Centers
- Aspect Software Recognized by Frost & Sullivan as the Workforce Optimization Industry 2016 Global Company of the Year
- Aspect Software Named #1 Global Workforce Management Solution Vendor by Pelorus Associates
- Aspect Software Named Market Share Leader for 2016 Asia Pacific Frost & Sullivan Award, Outbound Systems
- Aspect Software Named a 2016 Saddletree Research Kachina Award Winner for Innovation in Workforce Optimization
- Noble® Inbound 100 wins Contact Center Technology Award from Customer Magazine
- Noble Systems is mnamed North American Outbound Dialing Market Share Leader by Frost & Sullivan
- Noble® Harmony (v5.1) is awarded Product of the Year by Communications Solutions
- Noble Systems is awarded the Tech Culture Award by TMCNet
- Noble® Compliance Appliance™ wins Product of the Year by Customer Magazine
- Noble Systems is named a Top 40 Technology Innovator by Technology Association of Georgia
2015
- Aspect Software awarded Frost & Sullivan 2015 Asia Pacific Outbound Systems Market Share Leadership Award
- Aspect Software and its customer Edwardian Group London (EGL) have won the European Contact Centre and Customer Service Awards (ECCCSA) for Application of Technology
- Aspect Software Asia Pacific Named CIO Choice 2015 for Contact Centre Solution
- Noble Systems is named North American Outbound Dialing Market Share Leader by Frost & Sullivan
- Noble® Maestro v8 wins Product of the Year by Communications Solutions
- Noble® Messaging Management Console wins the Contact Center Technology Award by Customer Magazine
- Noble® TCPA Compliance Solution wins the Technovation Award by PACE
- Noble Systems is named a Top 40 Technology Innovator by The Technology Association of Georgia
- Noble CallTech® Total Contact is named Product of the Year by Customer Magazine