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Accelerate Virtual Experience


Accelerate is the fastest way to get updates on our product roadmap, executive perspective with thought leadership sessions, tips and tricks to get the most out of your investment, success stories, use cases, company announcements and more!

Experience Highlights



On demand

We are so excited to welcome our new Chief Revenue Officer, Frank Ciccone to Alvaria. Frank has a history of success in optimizing strategy, organizations and go-to-market models that enable significant growth. He brings extensive experience in identifying, creating and managing...

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Who Are You? with Colleen Sheley: Q&A with Frank Ciccone, Chief Revenue Officer

We are so excited to welcome our new Chief Revenue Officer, Frank Ciccone to Alvaria. Frank has a history of success in optimizing strategy, organizations and go-to-market models that enable significant growth. He brings extensive experience in identifying, creating and managing new market opportunities with disruptive technologies and movement to SaaS delivery models, plus, a proven track record of creating significant growth across both channel and direct sales. Join Colleen Sheley, SVP of Global Marketing for a Q&A session and get to know Frank a little better.

February 2nd 11:00 am EST / 8:00 am PST

Performance doesn’t exist in a silo; employees and contact center leaders can use performance software in tandem with other, powerful WEM solutions to drive even better results. See how organizations like yours can exceed employee expectations and drive CX results...

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How Alvaria Performance Integrates with other Alvaria WEM Solutions

Performance doesn’t exist in a silo; employees and contact center leaders can use performance software in tandem with other, powerful WEM solutions to drive even better results.

See how organizations like yours can exceed employee expectations and drive CX results.

Join this session to learn:

  • Details about the Alvaria Performance product
  • The value of implementing Alvaria Performance
  • How Alvaria Performance integrates with the other Alvaria WEM solutions
February 9th 11:00 am EST / 8:00 am PST

In the workforce engagement management (WEM) space, there are a lot of sophisticated software solutions out there. From hundreds of advanced scheduling algorithms to complex KPI importing, there’s no shortage of complicated WEM products. With all the complexity...

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Back to Basics – Alvaria Performance

In the workforce engagement management (WEM) space, there are a lot of sophisticated software solutions out there. From hundreds of advanced scheduling algorithms to complex KPI importing, there’s no shortage of complicated WEM products. With all the complexity, it’s easy to miss the key – sometimes basic – functionality that can deliver tremendous value to your organization.

In this session, you’ll get more details about key functionality in Alvaria Performance™ including:

  • The difference between KPIs vs goals
  • Defining KPIs
  • Evaluating and redefining KPIs
  • Adjusting goals for multiple agents

Register for Accelerate and get access to a wide variety of sessions including on demand sessions, live Q&A and scheduled events.

SEE IT ON DEMAND

The most popular general session videos are now available on demand in Accelerate.