We’re proud to be a platinum sponsor at Avaya Engage 2023 June 19th – 21st.
Together with Avaya, we're paving the way for enhanced customer experiences, streamlined operations and successful navigation of regulatory challenges. Our Alvaria Cloud™ Outbound, has a native integration with Avaya AXP, allowing contact centers to shift from an essential operation to a competitive advantage, putting your company’s best foot forward with each customer interaction.
If you’re attending the event, there are plenty of opportunities to see Alvaria, chat with executives and learn more about our outbound capabilities.
You’ll want to be sure to register for our exclusive happy hour, with Waterfield and Avaya, Monday, June 19th from 6:30PM – 8:00PM at Todd English’s bluezoo located in the Walt Disney World Dolphin Hotel. ThenOnce you’ve registered, stop by our booth (#233) to get your wristband for entry.
Don’t miss our sessions in the Experience Theater:
The Future of Experience, Today
Tuesday, June 20th at 5:15 PM
Research shows that organizations with proactive strategies see a positive effect on customer retention. How is your proactive strategy working? Do you even have one? In this session Darryl Kelly, Chief Strategy Officer at Alvaria will discuss the shift from reactive to proactive communications, what the future holds and what you can do now to get ahead of the curve.
Then, grab a drink from the mojito bar, sponsored by Alvaria after the session!
Enhancing CX with a Proactive Outbound Strategy
Wednesday, June 21st at 1:20 PM
In this session Colleen Sheley, Alvaria SVP of Marketing and Jonathan Deveraux, Senior Solution Consultant will delve into a day in the life of the dialer administrator with a focus on identifying the opportunities for proactive engagement to enhance your overall CX. We will look at three common call center campaigns:, (1) setting up a new sales offer, (2) editing the notification period for a payment reminder based on data and (3) adding a new data feed to an existing delinquent campaign. Come learn how investing in enterprise outbound and compliance technology will help drive greater CX, higher revenue and help keep your organization out of court.
Stop at the Alvaria-sponsored coffee station for your afternoon caffeine fix on your way in.
Visit booth 233 to learn more or request a meeting today for an executive briefing to see how Alvaria can empower the people behind your business.