New Partner Portal

We’re excited to announce that we’re investing in a new partner portal that will be available at the beginning of the third quarter this year.

This portal will make it easier to submit leads, manage MDF requests, co-brand content and more. Stay tuned for additional details coming soon!

MDF in Action: Communiki.me Event in Bogota, Colombia

On March 9th, we had the pleasure of celebrating the launch of Comuniki.me in Colombia with a special event at Storia D’Amore restaurant in Bogota. Paschoalotto, a leading Brazilian company in debt collection and customer service, shared their best practices for achieving exceptional customer service experiences. We also had a panel discussion about effective customer complaint management, personalized customer experiences and customer retention.

Comuniki.me used MDF from Alvaria to fund this event. If you’d like to learn more about MDF, please contact . Mariana Poleto, Global Channel Marketing Manager.

Partner Webinar Series

Our first monthly partner webinar was held in the Accelerate Platform on March 16th. We discussed market trends, our re-investment in the partner program and more. If you were unable to attend, you can watch the session on demand.

Join us for our next webinar exclusively for partners on April 20th at 11:00 AM EDT / 8:00 AM PDT for our next partner webinar.

This month, we’re talking about:

• Partner and end customer case studies
• Customer value play (CVP) 1 - Outbound
• Accelerate and its benefits to you

Register Now

In Person Event: Game Changer for Agent Productivity
April 19th – 12:00 PM Indochina Time – Bangkok, Thailand
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In Person Event: Colcob (Columbian Association of the Collections Industry) Forum Cáli with Comunikime
April 20th – Cáli, Colombia
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Webinar: The Changing Face of Workforce Management with Call Design and Auscontact Association
April 27th – 12:00 PM AEST
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In Person Event: Auscontact Practitioner Symposium with Call Design
May 8th – 9th – South Brisbane, Australia
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In Person Event: Smart Contact Center Best Practices Adelaide with Call Design
May 11th – Adelaide, Australia
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In Person Event: Smart Contact Center Best Practices Brisbane with Call Design
May 16th – Brisbane, Australia
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In Person Event: Smart Contact Center Best Practices Melbourne with Call Design
May 18th – Melbourne, Australia
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In Person Event: Smart Contact Center Best Practices Sydney with Call Design
May 25th – Sydney, Australia
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In Person Event: Colcob Forum Barranquilla with Comunikime
June 1st – Barranquilla, Colombia
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