Resolutte and Call Design Reach Diamond Status

Congratulations to Call Design and Resolutte for reaching Diamond status! This new tier honors partners that achieve specific revenue in a 12-month period.

The achievement of diamond status reflects the knowledge and commitment exhibited by the Call Design and Resoluttte teams.

“We’re very proud to have achieved the diamond partner status with Alvaria. It’s a testament to the very close, deep partnership our organizations have shared for a very long time,” said David Schlacter, Senior Vice President of Sales for the Americas and Europe at Call Design.

“We believe that with partnership, focus and efficiency we can expand our business across the Americas, especially in North America. We’re still moving swiftly to get new logos and even more visibility for both companies,” said Diego Carvalho, Chief Operating Officer at Resolutte.

Interested in how you can qualify for diamond status? Reach out to your channel manager for details.

MDF in Action

On April 27th, Call Design AUS presented the webinar The Changing Face of Workforce Management with the Auscontact Association.

The webinar focused on COVID-19 changing the way we work and the emergence of a hybrid working model and the demand for flexibility. With high attrition, the cost of replacing staff has never been more expensive, making the need to adapt workforce practices essential.

Call Design used MDF from Alvaria to fund this webinar and upcoming event. If you’d like to learn more about MDF, please contact Mariana Poleto, Director of Partner Marketing.

Partner Webinar Series

Our monthly partner webinar was held in the Accelerate Platform Accelerate Platform on April 20th. We discussed the benefits of participating in a case study, how to pitch customer value play (CVP) 1 – Outbound and more. If you were unable to attend, log in to watch the session on demand.

Register now and plan to join us for our next webinar exclusively for partners on May 18th at 11:00 AM EDT / 8:00 AM PDT. This month, we’re talking about:

This month, we’re talking about:

• Alvaria Public Cloud
• Customer value play (CVP) 2 - WEM

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In Person Event: Resolutte Lunch with Customers
Wednesday, May 3

In Person Event: Auscontact Practitioner Conference with Call Design
May 8-9 | Brisbane, Australia
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In Person Event: Contact Center Executive Forum 2023 with Call Design NA
Thursday, May 11 | Atlanta, Georgia
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In Person Event: Smaart Contact Center Best Practices with Call Design
Thursday, May 11 | Adelaide, Australia
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In Person Event: ContactNB - Conference & Trade Show with Call Design NA
May 16–18 | New Brunswick, Canada
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In Person Event: Smaart Contact Center Best Practices with Call Design
Tuesday, May 16 | Brisbane, Australia
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In Person Event: Smaart Contact Center Best Practices with Call Design
Thursday, May 18 | Melbourne, Australia
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In Person Event: Smaart Contact Center Best Practices with Call Design
Thursday, May 25 | Sydney, Australia
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See more webinars and upcoming events here.