Alvaria Cloud New Features Being Released in January 2023

Alvaria is committed to providing our customers with industry-leading contact center solutions that help you efficiently run your business while also delivering seamless customer and agent experiences. Review this list of new Alvaria Cloud capabilities available in January 2023.

Please note: this is a living document subject to change. Features may be added or removed prior to official release.

Alvaria View

Alvaria View

Configuration Manager User Interface Enhancement – Selected User Count
When selecting users in Configuration Manager, the number of users selected is now shown in the interface. This is a user experience improvement.

For example, if a user has eight people on their team and selects all the members of their team by each individual’s name, they can use the “Selected Row Count” number to validate that eight users were selected.

For complete information on the January feature updates, view the Alvaria Cloud Platform New Feature Update January 2023.